About The Business

The idea behind Designs By Keyna is to help individuals and small business owners obtain quality Graphic Design,    
Marketing and Photography services that meet their budget.

Unfortunately, not all business owners can afford their own art department or afford to pay high hourly  professionals
to do the work for them.  Most of the time business owners spend hours researching their vendor only to get hit with
hidden fees,  and conditions they did not fully understand.

My goal is to meet with each business owner to learn about their company and  its  needs.   Then discuss the ways I
can help them achieve those needs.
  Even though I am a trained professional in my  field,  I  do  value  the  business  
owner’s opinion throughout my process.  After all, it is their business I am representing.

I will thoroughly talk about my terms and conditions, or any extra costs to the  client  up  front.   Occasionally,  there  
will  be extra costs to a project due to hiring specialty staff, unforeseen  printing  costs  or  even  
 shipping   fees.   All  
of  these possibilities will be discussed before any work is completed.  I will do  my  best  to   provide  the  client  with  
multiple quotes when these situations arise.

I will present the client with a written proposal within 1 business day with an estimate  and  the  terms  we discussed.   
This process will not only clarify project terms, but will also serve as the project contract.   The client will  be allowed
24 hours to negotiate or change terms they are not in agreement with.

I feel that every client should be satisfied with the services they invest in!     
                                                                                                             - Keyna M. Shubert
Keyna M. Shubert